Growing your business

Networking is Key

Whether you are new in the industry or a seasoned professional you should always network. Having and carrying business cards is a must. Handing them out at every meeting and event, like the Home & Garden Show or other local events, will help keep your name and info in the minds of potential customers or people who can connect you to the potential customers. Go to local networking opportunities and meet businesses who might not be in the spray foam/coatings industries but might be able to recommend you to a customer. Word of mouth is still extremely powerful.

Cleaning your Rig to Save Money

How often do you give your rig a good thorough cleaning? You should do a thorough cleaning and inspection a few times a year. Taking the time to clean your rig from top to bottom will help you see any regular wear and tear from use and be able to address those areas before they become a costly problemBe sure to address any rust areas or leaky zones to help keep your rig spraying for a long time to come. 

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Properly Trained Team

Taking time to properly train your team will prevent losses in both time and money. By investing in your employees, you are able to have them run more efficiently and spend less time fixing costly mistakes.

Training doesn’t always have to take a ton of time out of your schedule. Taking one day to train a group of employees on proper equipment handling, maintenance or basic trouble shooting can prevent hours of lost time. Afterall, spending a few hours to train your crew on taking care of equipment can prevent having hours or even days of downtime due to a preventable mistake.

Ventilation at the Job Site

It may seem redundant but, when spray foaming, keep your job site ventilated and do it every single time you spray. Keeping the work area ventilated will prevent unnecessary exposure to fumes and particles that can cause damage to workers. Best practice is to be aware of the airflow and have a source of entry and a way for air to flow out of the work space. Also remember to keep the area ventilated until the re-entry time specified by the foam manufacturer.  

For more information on proper ventilation procedures review the EPA Spray Foam Ventilation Guidelines 

The Importance of Maintaining Daily Logs

Daily job logs are vital to the operation of your foam company because they are a true gauge of productivity, profitability and your break-even point. Job logs assist your staff in cultivating positive documentation habits of their day to day job activity.

This in turn helps you and your crew maintain expensive equipment, track costly material and supplies, assure customer satisfaction, give the true story of actual time and material versus planned time and material, lets you know which builders are properly accommodating your staff and tracks all vital manufacturer required information.

All this information is easily tracked in a document that takes less than 10 minutes to fill out per day. If you’ve ever been involved in a nasty job-site litigation you know this is 10 minutes a day very well spent.

Robert Quesnette is the Territory Sales Manager for the Northeast region at Rhino Linings. Robert has more than 25 years experience in the insulation industry. He founded and operated one of the first foam companies in Connecticut and has experience with client training, building science and code seminars.

Making a Record of Your Parts

Proper part identification is extremely important to ensure you are receiving the correct part for your machine. If a part is ordered by the wrong number, the wrong part is shipped and extra shipping charges are incurred for returns. But more important than the extra shipping involved, is the possible loss of production time that this unnecessary delay may cause you.

I recommend making a record of all part numbers, as equipment is purchased. This will help prevent delays and added expense.